FREQUENTLY ASKED QUESTIONS

You can easily become a member of www.kardelentekstil.com.tr absolutely free of charge right now. Click the "Register" button in the "My Account" section on the main page and fill out the membership form on the page that opens. When you join us, you will be informed about campaigns, discounts and many other opportunities before anyone else, and you will enjoy the privilege of being a member of www.kardelentekstil.com.tr. You can complete your shopping by filling in your information with the "Buy Now" option in the shopping cart.
www.kardelentekstil.com.tr offers you easy and reliable use. It provides you with access to many occupational health and safety products at affordable prices.
There is no fee required to become a member at www.kardelentekstil.com.tr.
When the order is ready, your cargo tracking number will be sent to your e-mail address. Also, log in to www.kardelentekstil.com.tr and click the My Orders tab in the My Account menu. You can see all your orders on the My Orders page, track your cargo, and send your cancellation, return or change request.
There is no cash on delivery option at www.kardelentekstil.com.tr. If you wish, you can pay with credit card, debit card, virtual card, EFT and money order.
If the store has shipped the product, you cannot cancel the order. You can start the return process after receiving the products delivered to the cargo.
Return and Refund Policy Not satisfied with the service or product you have purchased? We are here for you. Returns: You have the right to return the product within 14 working days from the date of purchase. In order for the products to be eligible for return, the product must be unused, in its original package, the label must not be worn, and you must have the invoice or purchase document of the product. Refund: After your product is received by us, it will be checked and you will be informed about the return process and refund status. After your refund is approved, your credit card will be refunded. Your payment will be made to you within 1-3 days for credit cards and 7-14 days for debit cards, depending on the policies of your seller and banks. Shipping: The shipping fee for product returns is covered by the consumer. Shipping fee is non-refundable during the return process. In line with your return request, the return shipping fee will be deducted from your payment.
After creating an order, address changes cannot be made for the relevant order. If your order is delivered to cargo, the address change process will be extended. In this case, the cargo must first come back to us. When the cargo reaches us, the address will be changed and it will be delivered to the cargo again.
When you come to the payment page, you can see your current information by clicking the installment information link.
At Kardelen Tekstil, every stage of communication for credit card transactions is secured. All your credit card and personal information are encrypted with the SSL Secure system, which is the internet security standard. This prevents your information from being captured by unwanted persons or institutions in any way.
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